Hairstylist Reported Missing 1 Week After Last Seen Leaving Denver Apartment

• Jax Gratton, a Denver hairstylist, has been missing for two weeks after she was last seen leaving her apartment building
• Her mom became alarmed when she didn’t hear from her daughter on Easter
• “If she’s out there, alive, she’s going to make it through this,” she said

A Denver community is frantically searching for a 34-year-old woman who has been missing for two weeks, according to authorities.

Jax Gratton, a beloved hairstylist, was last seen on April 15 near the 4200 block of E. Iliff Avenue, the Denver Police Department tells PEOPLE. She was reported missing on Wednesday, April 24. An investigation is ongoing.

Friends and family told ABC affiliate KMGH-TV that Gratton left her apartment at approximately 10 p.m. local time after telling her roommate that she’d be out for about three hours, but never came back. A photo shared with the outlet shows Gratton wearing a jacket and carrying two bags. 

“It’s just, it’s absolutely a mystery,” the hairstylist’s mom, Cherilynn Gratton-Camis, told KMGH-TV. She became worried when she didn’t hear from her daughter, especially on Easter. 

“Jax calls me when great things happen and when bad things happen, and every single holiday,” the mom continued, according to the report. “She has never missed a holiday.”

The mom told KMGH-TV that no one is aware of who Gratton was meeting or the location. Concern grew when loved ones realized Gratton didn’t make plans for her cat, Madam Francesca, or take her medications or makeup, the outlet reported.

“She has had a very rough life being transgender, but she has survived and I’m so proud of her,” Gratton-Camis told The Denver Post. “If she’s out there, alive, she’s going to make it through this.”

Gratton’s parents reached out to stylists who work at Solera Salon Suites, where Gratton rents out a space. Gratton’s friend, Brandy Carey, a manager of the company’s North Broadway branch, was able to access her computer and saw that Gratton had checked out her last client on Saturday, April 12, she told the paper.

Since her disappearance, the community has put up flyers featuring Gratton’s picture and asking people about her whereabouts. A Facebook group entitled “Find Jax Gratton Denver” currently has 1,800 members. 

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For Carey, the response to Gratton’s disappearance is “hauntingly beautiful,” she told The Denver Post. 

“I don’t think any one of us, on a day-to-day basis, understands how many people care about us,” she added.

In a Facebook update, Gratton-Camis said that her daughter is in the National Missing and Unidentified Persons System.

“We need to have a sighting of Jaxs,” her mom wrote on Monday, April 28. 

Gratton-Camis and Carey did not immediately respond to PEOPLE’s requests for comment.

Gratton has red hair, blue eyes, weighs 150 lbs. and is 5’8” tall, according to the Denver Police Department. Anyone with information is asked to call police at 720-913-2000.