Chase has just rolled out a new self-service option that allows cardholders to save time. You can now move credit limits between your cards online — no phone call or secure message needed.
This feature appears to have launched in the past week and may be in beta mode. However, it has useful implications for those optimizing their credit strategy.
This news was first reported by Frequent Miler.
What’s new?
Previously, you needed to either call Chase or send it a secure message to shift credit between your cards. Now, you can do it yourself through your online account or the Chase app.
(It’s worth mentioning that American Express has offered this online feature for several years.)
Where to find it
The quickest way to access this tool is via this direct link.
Alternatively, some users (but not all, including me) can navigate to:
- On desktop: Go to a card, then “More,” then “Move credit line.”
- In the app: Go to a card, then “Manage Account,” then “Move credit line.”
Who’s eligible (and who’s not)?
This tool isn’t available to everyone. There are also a few restrictions:
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- You can only move credit between cards of the same type — either personal to personal or business to business. You can’t transfer credit between a personal card and a business card.
- The “donor card” — the one you’re transferring the credit from — must be at least one year old in many cases.
- You must leave a minimum credit limit on each card, which varies by product. My Chase Freedom Unlimited® (see rates and fees) has a minimum credit limit of only $600, whereas my IHG One Rewards Traveler Credit Card (see rates and fees) has a $2,000 minimum.
- You can typically make up to two or three transfers every 30 days.
- You can move credit in $100 increments.
If you get the error message “No cards are available to move credit from right now,” it likely means that one or more cards are too new, you’ve hit your 30-day transfer limit, or there’s not enough credit available to move.
Why this matters
This isn’t just about convenience — it’s a strategic tool, allowing you to:
- Align credit with actual spending: Move credit from cards you rarely use to those you swipe daily or use for large purchases.
- Maximize 0% annual percentage rate or My Chase Plan offers: Boost the limit on a card offering a 0% introductory APR or zero-fee My Chase Plan to increase your interest-free purchasing power.
- Prep for a new Chase card application: If your application goes to pending (potentially because of hitting your total credit limit), preemptively consolidate some of your credit to one existing card. Then, on a reconsideration call, you’ll already know which card to draw from — saving time and potentially increasing approval odds.
- Reduce a limit before closing a card: If you’re planning to close a card, move most of the credit limit to another open card first. This preserves your total available credit and will lower your credit utilization ratio.
- Improve your credit utilization ratio: Spreading available credit more strategically across your cards can increase your credit score.
- Skip the customer service call: No need to message Chase or wait on hold — the self-service tool lets you make changes instantly online or in the app.
My experience using it
I wish I’d known about this feature just a couple of weeks ago. I had $5,500 in self-employment taxes due to the IRS, which I paid using my World of Hyatt Credit Card (see rates and fees).
However, this card had a $5,000 credit limit, meaning I had to make a first payment of $4,750 (not wanting to fully max out my credit limit). Then, I had to wait one to three business days for the transaction to post, pay the card off, and then make a second payment of $500.
Today, I doubled my credit limit to $10,000 by shifting $2,500 each from my IHG Traveler and Chase Freedom®* cards.
Going forward, I’ll be able to pay larger tax bills in one transaction instead of splitting them up.
* This card is no longer available to new applicants. The information for the Chase Freedom card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.
What Chase cardholders are saying
Reddit users on r/CreditCards and commenters on Frequent Miler are mostly praising the change:
- “I see it available on all personal cards. Just moved credit. Quick and smooth.” — u/JamesDMo
- “The customer service rep told me about this when I called in about a week ago. Now I don’t have to call in.” — u/UnitedEF
Others noted some quirks — mainly about which cards are eligible:
- “Nothing on 8 consumer cards.” — u/Herbie
- “It is only showing up for my business cards.” — u/nycityny
- “I have it on my personal but not on my biz. Full flexibility to move upwards of $35,000 in credit around on the cards. Thanks for pointing this out. Can be useful when cancelling or product changing.” — u/Brian
Bottom line
This new feature gives Chase cardholders more control, flexibility and strategic options — whether you’re optimizing for credit score, interest-free financing or new card approvals.
It’s a subtle change but a powerful one. If you’re serious about managing your credit portfolio, this is a tool worth exploring.
Related: The best credit cards with the highest credit limits